Frequently Asked Questions
Everything you need to know about our iconic furniture and services.
What is the warranty on Herman Miller products?
Most of our performance seating and furniture comes with a comprehensive 12-year warranty that covers parts and labor, reflecting our commitment to quality and longevity.
How do I track my furniture delivery?
Once your order ships, you will receive a confirmation email with a tracking link. For larger items requiring White Glove Delivery, our carrier will contact you directly to schedule a specific window.
Is assembly required for your chairs?
Most of our iconic office chairs, including the Aeron and Embody, arrive fully assembled so you can enjoy ergonomic support immediately upon delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that a return shipping fee may apply.
How do I clean and maintain my Herman Miller furniture?
Maintenance vary by material; for mesh and fabric, we recommend light vacuuming, while wood finishes should be dusted with a soft, lint-free cloth. Specific care guides are available for every product line.
Do you offer ergonomic consultations?
Yes, we provide online resources and in-store experts to help you find the right fit for your body type and work style to ensure maximum comfort and productivity.